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Unable to export report

TCK-001in_progress

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Nguyen Van An15/08/2026 09:10 GMT+7

Export to XLSX fails with an error toast on the students report since yesterday.

Mai (Support)15/08/2026 10:02 GMT+7

Thanks for reporting. We reproduced it on v2.3.0 and a fix ships in v2.3.1.

Nguyen Van An16/08/2026 10:20 GMT+7

We were updated this morning — still failing for reports over 5,000 rows.

Not visible to the customer.

Mai (Support)16/08/2026 10:40 GMT+7

Row cap in the export worker. Escalated to platform team, ticket PLT-221.

Customer

Nguyen Van An

Tenant